Track your Order
You can track your order by visiting auspost.com.au/track and entering the tracking number emailed to you when your order was dispatched. Australia Post will keep you updated on your orders progress.
Alternatively, a great way to manage your deliveries is with the Australia Post mobile App. You can download it here. Another reason it may be worth downloading the Australia Post app is that in 2023 Australia Post started removing handwritten ‘sorry we missed you’ cards — in their words "a change aimed to provide a better customer experience, reduce paper waste, and improve efficiency and convenience". This way you will know if you item is sitting at the Post Office awaiting collection.
If you can’t find your tracking number, please check your junk/spam for an order confirmation. If you still can’t find confirmation, please Contact Us and we will look into this for you.