Returns & Exchanges

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Can I exchange my order?

Yes!

If you would like to exchange your purchase for a different size, you have two options

1. Fastest option
Simply reorder the size/colour that you do want meaning you will need to pay for the item again. Don’t worry though. As soon as we receive your return, we will refund your initial purchase including the initial shipping!
*If your replacement order is placed during a sale period it is that discounted amount that will be refunded.

Please follow the steps in returns to arrange your refund.

2. Slower option
Follow the steps in the returns instructions, only complete the exchange section not refunds on the returns form. Once we receive your item back together with the completed paperwork, we will notify you that your replacement items are on their way.


We cannot accept any exchanges after 30 days from the original purchase date.

Any incomplete, damaged, worn or soiled items will not be exchanged.

Customers are responsible for shipping charges when returning their items to us for exchange. We will arrange the postage for the new item to be sent to you.

Please note that we do not have an exchange option for international customers. If not sure about sizing, please contact us prior to ordering.

AquaDash Swim Gear Pty Ltd,
P.O. Box 3470,
Wheelers Hill VIC 3150

Can I return my order for a refund?

Yes!
If for some reason you need to return any AquaDash product within Australia, we will refund your item excluding the shipping costs provided the following conditions are met:

1. A returns form is completed and printed.

2. Returns Form must be returned with the items.

3. Returns are made within 30 days from date of original purchase date.

4. All items must be unused, in a re-saleable condition with all tags attached in order for the return to be accepted.

5. Swimwear must still have the hygiene strip attached.


Please allow 10 days for returns to be processed

The cost of delivery for return is not covered by AquaDash

Any incomplete, damaged, worn or soiled items will not be refunded.

*Please note: If you claim a refund on an item from a bundle that was purchased, the bundle pricing is no longer valid. The items you keep will default to the current sale price and a refund will be given for the remaining amount.  

Return to:
AquaDash Swim Gear Pty Ltd
P. O. Box 3470
Wheelers Hill VIC 3150

International orders are only refunded if there is a fault with the product. Should this happen please contact us directly via the website.

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Have questions about your order, or a general enquiry?